​Support Forums

SharePoint Composer Forums offer the opportunity to investigate and contribute to a vast knowledge base of information surrounding SharePoint Composer and it's use with SharePoint.  In the forums you will have access to news about SharePoint Composer's latest releases, installation and setup, configuration best practices,  recommendations for SharePoint Composer and Maestro usage, frequently asked questions, and known issues. 

The forums are actively monitored by SharePoint Composer's product team and answers to questions or issues surrounding the use of SharePoint Composer are addressed and documented so they are available to search on and discover. 

Visit http://forums.sharepointcomposer.com as your first stop in SharePoint Composer support and to build your knowledge around using Composer to build world class SharePoint installations.

Premium Support

In addition to the SharePoint Composer Forums, we offer additional support and mentoring through our premium support program.  Want to have a dedicated SharePoint Architect review your farm configuration?  Have a particular problem you need to solve quickly that is not addressed elsewhere?   Give us a call at 800.445.1279 (option 2) and find out how how you can schedule time with a dedicated archtect to help you out!

SharePoint Composer Premium Support is not classroom-style training nor is it a standard technical support call center. It is an incident model wherein you purchase a Premium Support  Package and get support for your specific issue(s) whenever you need it. That way, you don't have to fully engage a consulting company to do the work for you. You get the benefits of solving the issue yourself in a cost and time efficient manner.

The features are as follows:

• Advanced SharePoint Composer/Maestro Troubleshooting and Support
• SharePoint Best Practices Guidance & Advice by certified SharePoint Architects 
• Phone, email, Live Meeting and RDP support regarding a specific issue or incident
• Prepaid blocks of incidents can be used anytime within 12 months of purchase
• Unused incidents can be applied to consulting services if you need additional help in building out your SharePoint solution
• All major credit cards accepted
  

Please contact us through the Contact page or call us at 800.445.1279 (option 2) to inquire about SharePoint Composer / Maestro Premium Support